Okay
  Public Ticket #934198
Install Theme
Closed

Comments

  •   Diogo Rocha started the conversation
  •  4
    Michael replied

    Hi Diogo,

    Sorry to hear you're having trouble with the installation. You're right, we don't typically provide installation support.

    With that said, I will be willing to see if I can be of assistance if we can resolve this quickly. Please provide in detail, the trouble you are experiencing with your installation. 

    Use screenshots if necessary and we will see if we can get you setup.

    Thank you for your purchase and I look forward to hearing from you.

    Michael

  •  2
    Diogo Rocha replied

    Hi Michael,

    Thank you for your quick reply. I made a huge mistake. I'm a wordpress beginner and I was trying to find a nice theme for my new site but now I realised this is not a theme but a site template and it's not for wordpress (correct me if I'm  wrong).

    I din't know the difference until some minutes ago, I thought that themeforest was only for Wordpress themes.

    Having said that, I think its nearly impossible to install this on wordpress, right?

    If that's the case, how do I proceed to get a refund? Is it through Envato or with you guys directly?

    Thank you for your help,

    Diogo

  •  4
    Michael replied

    Sorry to hear about the confusion, you can request a refund here: https://themeforest.net/refund_requests/new

    Or...

    you can download a Wordpress version attached. This wasn't meant to be for sale, so there will be no support offered. But this is indeed a Wordpress version.

    Attached files:  revertTheme.zip

  •  2
    Diogo Rocha replied

    Amazing! I'll try to install the Wordpress version before I request a refund. 

    But I can't download the file that you've sent.

    It opens a page like te one attached.

    Thanks

    Attached files:  Captura de ecrã 2016-10-25, às 22.31.58.png

  •  4
    Michael replied

    Yeah maybe it's too big of a file for upload. Sorry for the trouble. Here's a link to a downloadable file: https://www.dropbox.com/s/pb7xzv2zuffu8fz/revertTheme.zip?dl=0

    All of the theme options are within a 'page'. So, once you have intsalled and activated your theme you will need to click on 'Add Page', in there you will see all of the options and text fields to populating the front end with your information.

    I have closed this ticket, if you can take a moment to give us a good rating on Themeforest for your purchase that would be greatly appreciated

  •   Diogo Rocha replied privately
  •  4
    Michael replied

    Wordpress version will be out soon.